Buyers' Journeys

In addition to knowing our personas' goals, we also need to understand their buying cycle. In other words: What questions do they have, and how are they finding the answers on their way to accomplishing their goals?

undergrad persona illustration of a young student

Prospective
Undergraduate Student

Buyer's Journey

grad persona illustration of a student

Prospective
Graduate Student

Buyer's Journey

partner persona illustration of a mature professional

Prospective
Industry Partner

Buyer's Journey


Content Strategy

Mapping Content to the Buying Cycle

Use these content maps to find out what information and content types meet the needs of each persona at the awareness, consideration, and decision stages.

Content Maps

Content Strategy

Prospective Audience Personas

Audience Personas are fictional, generalized representations of target audiences that help to shed light on their needs, behaviors, and concerns.

Audience Personas